Clunadesign is taking a short break
Reviews
-
iciele on Feb 17, 2014
5 out of 5 starsA beautiful scarf, soft wool and very original design with crossed wools of different colors and qualities of tones, a wonder!! The shipment very fast and arrived earlier than I expected. a 10. Thank you Maria
Cluna •• Handmade with love!
Shop members
-
Maria Jesus Amigo
Owner, Designer, Photographer
Architect and Cluna maker, passionate about photography and crafts.
Shop policies
Shipping
Customs and import taxes
Returns & exchanges
Cancellations
More information
Frequently asked questions
Care instructions
•• For dust and stains, wipe with a damp cloth.
•• For crushed petals, it is recommended to sprinkle some water with spray and give it the new shape with your fingers. Let dry.
•• Some accessories contain small parts, so be careful with children under 3 years old.
•• Fabrics wash them by hand with cold water, because they could be shrinked with hot water.
Custom and personalized orders
Custom orders are accepted. Just write me through etsy or contacto@cluna.cl to coordinate.
Gift wrapping and packaging
I use padded envelopes or boxes for packages, properly sealed.
If you need a different packaging do not hesitate to contact me.
Shipment
Shipments will be made to your Etsy address.
You'll receive a message with the tracking number, all shipments are registered mail via Correos de Chile, USPS, and when they arrives to your country the responsible is your local post office (nacional or domestic mail), that's where you can follow the tracking number.
Normally I check the tracking, if it arrived and you were not home, I'll write to you, but you must contact the nearest post office and go pick up the package within 15 days, otherwise, will be returned to my country, I can resend again but you should pay the shipping charge again.